ANOVOS Help Center
- I received a shipping notification, but the package is going to my old address. Can the package be redirected?
- Would it be possible to transfer the funds from my preorder to something in stock?
- Why was my refund/store credit request ticket closed?
- How can I check the status of my order?
- What if I cancel my pre-order before an item ships?
- October 9, 2020: Kylo Ren Ensemble Update
- Aug 24, 2020: STAR TREK DISCOVERY Duty Officer's Uniform Update
- Aug 20, 2020: STAR Wars Rey Salvaged X-wing Helmet Update
- July 21, 2020: Temporary In-Stock Shipping Interruption
- July 13, 2020: Mandalorian Helmet Delay Update
- My payment status shows “partially_paid” on my ANOVOS account, but shows it paid off on the Partial.ly account. Which is it?