UPDATE 09/02/2020: Shipments have begun on this item. Please keep an eye out for delivery tracking emails!
We wish to notify customers that the following item is en route to our fulfillment center.
To prevent undelivered packages, we want to ensure the phone number and address on your order are correct in our system before it is processed. Both are important as the delivery agency will use this information to reach out to you should any issues arise with delivery of your product.
Should you require either a phone number or address change (or both!), we ask that you go to our Help Center “Submit a Request” page located here:
When there, please provide us with the following information:
- Subject: Pre-ship Helmet Update
- ANOVOS Order Number
- New Shipping Address
- New Phone Number
**IMPORTANT AND URGENT: All address changes must be submitted by August 29, 2020, as we anticipate shipments to begin Q4 (October 2020 - December 2020).**
After August 29, 2020 we cannot accept any phone number and address changes for these orders. Our fulfillment department will lock this information so they may optimally process and ship your orders.
Thank you for your consideration and understanding.
Your Team at ANOVOS