As we enter into the fourth quarter of 2020, we have great news and an amazing update for all of you very patient people! The final pre-production sample of the Kylo Ren Costume Ensemble (both Premier and Standard) has been approved and production has begun with the new factory! Getting to this point has been a long road, but we are eager to get these through production, packed, and into your happy hands.
As shipping draws near, we want to get a couple things sorted out:
- If you have a new delivery address, please contact our Customer Service Department as soon as possible so they can update your records.
- If you need to adjust your size, please speak up now by responding to this message!
Should you require either a size change or address change (or both!), we ask that you go to our Help Center “Submit a Request” page located here:
https://supportdesk.anovos.com/hc/en-us/requests/new
When there, please provide us with the following information:
- Subject: Pre-ship Kylo Ren Update
- ANOVOS Order Number
- New Shipping Address
- Updated Garment Size
(Click the product link(s) listed above to reference the size information section at the bottom of each product page.)
** You have until 23 October 2020 to send us a message. After that, we will lock your order, and no changes can be made in terms of sizing. **
As this is a limited run, it is extremely important to request any size change now as not all sizes are available. If the size you want to change to is not available, you will be added to a waiting list, so that if your size becomes available we can facilitate the size swap!
We have included pictures below of the final pre-production sample of the Standard kit. Enjoy!
